Tuesday, September 14, 2010

WEBSITE DOWN!

Dear valued customers & blog readers,

It saddens me to inform you that the Sunshine INdustries website has had a breach in security. I have been in contact with the RCMP, PayPal, my web host and my webmaster. It appears that an outside person or persons changed the Paypal button code on my website to send any payments made by customers to their own email address. They appear to have hacked directly into my website to do so.

Paypal assures us that no credit card or financial information is involved in such a breach. No credit card/financial information is stored on the Sunshine INdustries website at anytime. PayPal flagged this problem immediately and were watching the account even before I contacted them.

I felt that it was important that you all should know. This only affects people who had logged into the website as a customer in the past. Each of those customers has been contacted directly. Just having visited the website will not affect you in any way.

The website has been taken down until further investigation can take place and better security installed. You may still email me to order and it is safe for me to invoice you directly via email to pay via PayPal.

Many of you are family, friends and new-found friends. I thank you for your patronage and hope that you will continue to support an independent artisan, trusting that I will keep your best interests at heart during your shopping experience.
Sincerely,
Dawn

1 comment:

Anonymous said...

Dawn,
As always, your commitment to both your clients and your art is unparalleled. You take such time and care to make sure everything is made to suit your clients---including everything on your website....as a current and undoubtedly future client, thank you for your diligence.
Tracy

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